Frequently Asked Questions

At iFOREX we believe in providing our clients with excellent customer service and we are here to address any concern or enquiry. Have a question regarding our site, trading platform or services? Look through the topics below and find answers to a few frequently asked questions. Can’t find what you need? Feel free to contact our customer support team.

Who is iFOREX?

iFOREX is an authorized global broker. We enable clients from all over the world to invest in over 800 financial instruments via a proprietary trading platform.

What financial instruments do you offer?

Our trading platform features over 800 financial instruments from multiple markets and industries around the globe. You can view our full list of tradable instruments on our platform.

Does opening an account involve any charges?

There are no fees for opening a trading account with iFOREX.

Do you offer a Demo Account?

We provide a $5,000 Demo Account to every client who deposits money. It’s a great way to improve your trading skills as well as get to know our trading platform and services.

Do you offer bonuses?

iFOREX offers various trading bonuses (where permitted by local regulations). The types and amounts of bonuses vary according to specific factors and special offers. To find out more about our trading bonuses, speak with your account manager.

How can I withdraw my money?

Once your required documents are provided and approved, you can make withdraw request whenever you like. We process your request very quickly on our side, but keep in mind that the exact time of the process depends greatly on your specific payment provider.

How do I know which instrument to trade?

iFOREX does not provide trading advice. If you want to make informed trading decisions, you can follow financial news sites and analysis and sign up to receive market alerts, signals and other sources of information. At the end of the day though, you will always need to make the decision on your own.

How do I open a deal?

In order to open a deal on the iFOREX platform, simply…

  1. Choose a financial instrument
  2. Select the size of your deal
  3. Click ‘Deal’
How can I contact you?

Visit our Contact Us page to view our full contact details.